Urgent and Emergency Care

Integrated Urgent and Emergency Care services is a complicated system with directives often given from the national and regional Urgent and Emergency Care teams.  As a result, it can be a complex system for patients and health and social care professionals to navigate seamlessly across multiple care pathways.

All of our partners across East Surrey Place are working together to deliver a better service to patients – for example we are now enabling patients to pre-book slots at Caterham Dene hospital via NHS 111 to reduce pressure on East Surrey Hospital’s Emergency Department, and providing additional specialist capacity through a new health and care recovery team that supports people for a time limited period to recover at home post-discharge.